Legal
Shipping & Delivery Policy
How orders placed with Britbasket are shipped and delivered, and what to do if a delivery is delayed.
Merchant
BRITBASKET PRIVATE LIMITED
B2, 206, Suncity Avenue, Sector 76, Gurugram, 122004, India
CIN: U47220HR2025PTC128831
business@britbasket.in · +91 70563 59259
Last updated: 19 July 2026
Delivery Timelines
You hereby agree that the delivery dates are estimates, unless a fixed date for the delivery has been expressly agreed in writing. As an export company shipping from India to the United Kingdom, delivery timelines vary by product, freight mode (air or sea) and the destination address, and are confirmed to you at the time of order.
Shipping Charges
The cost for delivery shall be calculated at the time of initiation of the Transaction based on the shipping address and will be collected from you as a part of the Transaction Amount paid for the products and/or services. Any applicable customs, import clearance and last-mile delivery costs form part of the quoted Transaction Amount unless stated otherwise.
Non-Delivery & Support
In the event that you do not receive the delivery even after seven (7) days have passed from the estimated date of delivery, you must promptly reach out to us at business@britbasket.in or +91 70563 59259 (or the payment gateway support address seller+e478728969e84590a5e7f8aeab4e2bc3@instamojo.com). Our team will trace the consignment with our logistics partners and update you on the status.
Order & Delivery Support
For any query relating to an order, shipment tracking, or delivery, contact BRITBASKET PRIVATE LIMITED at business@britbasket.in or +91 70563 59259. Our support hours are Monday to Saturday, 9:00–19:00 IST.